General

General questions


How to create a server

CraftingStore uses servers (API Tokens) to communicate with the plugin. This guide will help you ...


Set-up your own domain

We offer the ability to use your own (sub)domain for your webstore. This is available for all the...


Set up SSL certificates for your store

In this tutorial, we will help you to set-up SSL on your own domain, with CraftingStore. We alrea...


Supported server platforms

We currently support 3 server platforms with our plugin, please read below to find out. CraftBuk...


Use CraftingStore on a BungeeCord network

Our plugin works for Spigot, BungeeCord, Sponge, CraftBukkit, and more to come, but if I'm runnin...


How to create a category

Categories are used to store packages. They add structure to your store. You can have a category ...


How to create a package

Categories are used to store packages. They add structure to your store. You can have a category ...


How to create coupon codes

Coupon codes are handy to give discounts to users, and boost sales.  1. Go to the CraftingStore...


How to enable the Coupon/Giftcard box.

By default, the coupon and discount box is disabled. But we can enable it in a few easy steps. 1...


Does CraftingStore take a cut off my money?

We do not take any amount or percentage of payments passing though CraftingStore. But payment pr...


Can I run commands when a player charges back their money?

Yes, you can create a command for each package, just select the “Charge-back” option and the ...


What games do you support?

At this moment, the focus is on Minecraft related servers. But, we are planning to expand to othe...


How do I change the homepage content?

You can change the contents of the homepage through the pages section. You can find it under “P...


How do I cancel my account?

To close your account, you will need to do two actions;1. Create a support ticket and request an ...


Do you offer trial periods?

Yes, please contact us through the support center, and we can hook you up with a redeemable disco...


Where can I submit suggestions?

You can create suggestions through our suggestions board at GitHub. Please look here: github.com/...


Where can I find my API or Plugin key?

Your plugin/API key is the server key. You can create as many keys as you like. This way you can ...


How long will it take for the commands to process?

For premium stores, this will be within a few seconds. We use a real-time socket connection to up...


Does CraftingStore have an API?

We do have an API, but it is not documented at this moment. We are working on completing the docu...


I did not get the confirmation mail

We require stores to have a confirmed account before creating more than 5 packages, CraftingStore...


What are player profiles?

A player profile is a confirmation that you own a specific E-mail address or Minecraft UUID.  B...


How to enable Coupons?

Coupons and Gift-cards are disabled by default, you can enable them within your settings page on ...


Change the currency

By default, your store will use Dollars, but you can change it to any other currency. Follow the ...


Cant checkout

By default, there are no active payment gateways, before you can checkout gateways need to be add...


How do I remove my store?

You can remove stores from your account, but the store you want to remove needs the following req...


My store is states that the connection is not secure.

If your store tells you that the connection is "not secure", you can follow these steps to get th...


My package is not showing up.

If your package is not showing up on your store, there are several things you should check:Is the...


The plugin is not working

If the plugin is not working correctly you can check several things to find out what is wrong, we...


What is a sale

Sales are global or partial discounts on your store, the discount will be applied to the selected...


Category view modes

Categories can have one of two view modes, we will describe both here. List viewThe list view mo...


How do I make a test payment?

You can use "Manual payments" to create test payments. 1. Open the dashboard (craftingstore.net/...


RCON does not send correctly on Cauldron.

There appears to be an issue with Cauldron 1.7 that cannot handle the RCON connection and throws ...


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